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Telephone Surveys

A telephone survey, also known as CATI is a research method where the researcher surveys respondents over the telephone.

Telephonic surveys are useful in a more casual setup, in cases where respondents may have a direct relationship with the surveying organization. They are also helpful to reach out to respondents whos email ids you don’t have.

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Immediate response

Unlike emails, telephonic emails gather quicker responses, especially when the audience is vast and does not belong to a research panel.

Personal touch

Telephonic surveys are more expressive than email surveys, thus adding a personal touch and capturing more responses.

Cost-effective

Telephonic surveys are more profitable, considering the high response rate compared to web surveys and and functional alternative to email surveys.

Meaningful Discussion

Salon can have a meaningful discussion, especially stressing on the open-ended questions to gather maximum data.